Opulence Trips
Frequently asked questions
Direct answers to the most common questions about our service.
- Are displayed prices final?
- No. They represent opportunities at the time of the search and must be revalidated. The definitive price is stated in the offer.
- Does a request guarantee a seat?
- No. A request starts validation. A seat is confirmed only after ticket issuance.
- Am I charged when I submit a request?
- No. Submitting a request is free and does not process payment.
- Can I submit a request from any country?
- Yes. Requests, offers and card authorization are available to customers who provide a valid country of residence and, for the United States, state. Before ticket issuance, we complete a case-specific legal review for that declared location.
- Are authorization and capture the same?
- Not necessarily. Authorization temporarily reserves the amount against the card limit; capture creates the final charge.
- What if the flight becomes unavailable?
- Before issuance, the authorization is released or canceled. Alternatives may be offered, subject to a new acceptance.
- Does Opulence Trips charge a separate fee?
- No. At launch, Opulence Trips does not add a separate booking, handling, cancellation or change fee. The definitive offer shows the final Opulence total in USD.
- Is baggage included?
- It depends on the fare and airline. This information is confirmed in the offer and ticket.
- Does Opulence Trips operate the flights?
- No. Opulence Trips is an online flight-ticket intermediary operated through its Brazilian contracting business. Flights are operated by the airlines shown.
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